Cutting quarterly supplier documentation from three weeks to one

Measurable result
Reduction in quarterly reporting time
Deployment scope
Overview
The Challenge
Coastline Resorts was spending upward of three weeks per quarter compiling supplier documentation by hand. Facilities directors at each resort maintained separate folders of PDFs, while corporate sustainability staff manually cross-referenced invoices against utility accounts.
The process was slow, error-prone, and left little time for actual analysis before board reporting.
What Changed
With Ordinant Carbon Solutions, Coastline moved supplier evidence collection into a centralized workflow:
- Resorts upload invoices and utility statements through a shared portal
- Automated reminders reduce the back-and-forth with vendors
- Corporate reviewers flag gaps before submissions are locked
- Map existing data sources and assign property-level owners
- Configure approval chains for regional and corporate review
- Run the first full reporting cycle entirely inside the platform
“Our facilities team used to dread quarter-end. Now they know exactly what’s due and when.” — Tomas Reyner, Facilities Director
The Results
That process now takes under one week, a reduction of more than 70%. Coastline’s sustainability team spends less time assembling files and more time interpreting trends across its resort portfolio.
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